Duke Energy Center

Duke Energy Center Security Services

The security and safety of our tenants' employees and visitors is of critical concern at Duke Energy Center. A team of professional security officers is on duty 24 hours a day to patrol the building, operate security equipment and provide assistance to occupants. Security officers are dressed in uniform and each officer wears a photo identification badge. Security officers make routine patrols throughout the building, garage and exterior plaza areas and are trained in emergency First Aid, CPR and fire alarm response.

Duke Energy Center is equipped with a variety of security systems, including Closed Circuit Television (CCTV) at all lobby level elevator lobbies and entrances; automatic door locking and monitoring for stairwell and perimeter doors; intercoms at all parking entrance points; emergency call buttons in the parking garage and stairwells; state of the art fire alarm and elevator control systems, as well as two-way radios. Each of these systems is controlled from the Security Control Center. The Security Control Center, located on the Lobby level, is staffed 24 hours a day and may be reached by calling 704-330-2525. In addition to general security functions, Duke Energy Center security personnel perform the following services:

  • Escort personnel to vehicles, upon request
  • Report and track thefts
  • Monitor weather conditions.
  • Jump start vehicles
  • Train tenants in fire alarm response and workplace safety
  • Coordinate response to medical emergencies